Developing a Communication-Intensive Work Environment

Creating a Communications-Intensive
Work Environment

Aims:
To provide the students the means to develop a heightened
communications awareness at both the organizational and
interpersonal levels. To identify communication barriers and
idiosyncrasies which prevent the organization from achieving high
performance. These issues often occur along such lines as
cultural, generational, gender-related, and functional, to name a
few, and which will be even more magnified in high visibility
environments and events. To identify how these particular
communications and behavioral characteristics can impact the
organization.

Outcomes:
Upon completion of this input the student will:

Know and recognize the impact of failed communications
Identify and articulate personal strengths and growth
areas as they relate to communication
Know and recognize communication barriers
Identify how individual communication behavioral
characteristics can impact their agency
Be able to formulate and execute sound communication
practices designed to create the most accurate
understanding of the intended message
Recognize the difference in satisfying internal and external
communication demands
Be able to strike the balance between public interests and
operational imperatives

Method of Delivery:
Lecture, case study, and role-playing exercises

Presenter:
Academy Leadership Associates, LLC